Position Available –

Loan Servicing Analyst



Quantum Servicing, a leading nationwide Servicer, Asset Management and Loss Mitigation resolution provider to the mortgage industry firm, is seeking a Loan Servicing Analyst for our Tampa, FL office.  An entrepreneurial and fast-paced subsidiary of Rialto Capital Management, a premier Real Estate Investment, Asset Management, and Finance & Servicing, Quantum is committed to attracting, rewarding and developing best talent in our industry to succeed in attaining our challenging operating growth objectives.

Responsibilities include; Cash processing, Loan Boarding, Restructures/System administration (and various other tasks as assigned) performed completely and accurately as detailed in the applicable loan or deal documents; and in accordance with regulatory guidelines. Additionally, the Loan Servicing Analyst will be responsible for complex loan review and correction where applicable.


  • Ensure all cash, and shadow cash is posted to the loan record within all timeliness and accuracy standards
  • Board loans to the system or of record in accordance with all deal and loan documents
  • Review restructure documents and checklist(s) and ensure that all modified loan terms are complete, accurate and consistent with servicing policies
  • Ensure the system of record reconciles to the outstanding indebtedness for all loan types
  • Demonstrate in depth understanding of the system of record to include but not limited to; capitalizations, deferments, waivers, payments in kind, consolidations, rate changes, default date / rate changes, due date changes, and expense reallocations
  • Reconcile clearing and custodial bank account activity where necessary
  • Display a strong sense of urgency regarding clearing applicable unapplied amounts from loan level suspense
  • Work closely with Asset Managers, Bankruptcy department, and Billing to research and resolve any discrepancies with the loan documents or system of record
  • Send clear and concise communications to all stakeholders detailing the nature of all changes in loan terms, and cash application
  • Ensure applicable documents are uploaded to the system of record as necessary
  • Resolve complex loan issues, ensuring the system of record reflects the loan terms per the applicable loan documents
  • Promptly comply with all audit requests related to the reconciliation of the system of record to the applicable loan documents
  • Process incoming invoices for prompt approval and payment


  • 4 year College Degree (Finance or Accounting Preferred) or equivalent work experience
  • Strong understanding of commercial loan documents, varying loan terms, and amortization schedules
  • Strong attention to detail
  • Strong analytical and problem solving skills
  • Must be able to work within a diverse team and drive positive outcomes
  • Commitment to professional and personal excellence/achievement
  • Good written and oral communication skills
  • Excellent PC skills, with an emphasis in MS Excel
  • 5-7 years in the mortgage servicing industry
  • 3-5 years’ experience with commercial loan documentation
  • 3-5 years’ experience working with complex loans

Working Conditions

While performing the duties of this job, the Associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop. The Associate must occasionally lift and/or move up to 25 pounds. Evening and/or weekend work may be necessary to meet deadlines. This description outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties.
Rialto Capital is committed to the principles of Equal Employment Opportunity. Our policy is to provide equal employment opportunity to all applicants and Associates without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age (40+), disability, veteran status, genetic information (including family medical history), or any other legally protected status.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees.

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Job Snapshot

Employment Type:

Full Time


Tampa, FL

Job Type:

Asset Management


2 or more
Contact Human Resources

If you think you have what it takes to be a part of a fast-paced, high-performance team of entrepreneurs, and talented real estate investment and asset management experts, we want to hear from you.

For more information about career opportunities or to submit your resume, contact us at:

Core Competencies

Rialto Capital focuses on the following core competencies in both recruitment and Associate development.

  • Depth of Knowledge and Expertise
  • Judgment and Decision Making
  • Focused on Results and Adding Value
  • Reliability/Dependability
  • Inclusive & Diverse Teamwork/Collaborative Problem Solving
  • Thoroughness and Accountability
Our Total Rewards

Rialto Capital provides an attractive Total Rewards package for our Associates, which includes:

  • Competitive total cash compensation
  • Competitive benefit offerings
  • Paid time off and leave programs
Get to Know us –
About Rialto Capital

Rialto Capital has a growing team of approximately 200 dedicated, highly experienced Associates. 

Our Corporate Office is based in Miami, Florida and we have numerous offices throughout the country. Rialto Capital’s infrastructure is further supported by Stone Point Capital offices located across the United States and Europe.