DUTIES AND RESPONSIBILITIES:
- Confirm the validity of the borrower details available on the loan documents against borrower information available in the loan servicing system and prepare a payoff quote based on the information available
- Board loans to the system or of record in accordance with all deal and loan documents
- Review restructure documents and checklist(s) and ensure that all modified loan terms are complete, accurate and consistent with servicing policies
- Spread Office, Retail, Hospitality, Multifamily and other commercial property financial statements
- Ensure the system of record reconciles to the outstanding indebtedness for all loan types
- Demonstrate in depth understanding of the system of record to include but not limited to; capitalizations, deferments, waivers, payments in kind, consolidations, rate changes, default date / rate changes, due date changes, and expense reallocations
- Reconcile clearing and custodial bank account activity where necessary
- Display a strong sense of urgency regarding clearing applicable unapplied amounts from loan level suspense
- Work closely with Asset Managers, Bankruptcy department, and Billing to research and resolve any discrepancies with the loan documents or system of record
- Send clear and concise communications to all stakeholders detailing the nature of all changes in loan terms, and cash application
- Ensure applicable documents are uploaded to the system of record as necessary
- Resolve complex loan issues, ensuring the system of record reflects the loan terms per the applicable loan documents
- Promptly comply with all audit requests related to the reconciliation of the system of record to the applicable loan documents
- Process incoming invoices for prompt approval and payment
- Process non transfer request for a timely review and response
EDUCATION AND SKILLS:
- 4 year College Degree (Finance or Accounting Preferred) or equivalent work experience
- Strong understanding of commercial loan documents, varying loan terms, and amortization schedules
- Strong attention to detail
- Strong analytical and problem solving skills
- Must be able to work within a diverse team and drive positive outcomes
- Commitment to professional and personal excellence/achievement
- Good written and oral communication skills
- Excellent PC skills, with an emphasis in MS Excel
- 2+ years mortgage servicing industry and/or financial industry experience
- 2+ years’ experience with commercial loan documentation
- 2+ years’ experience working with complex loans
- 2+ years’ experience working with complex loans4 year College Degree (Finance or Accounting Preferred) or equivalent work experience